Having a parcel delivered to a client by going to the “physical office” of local couriers can be time consuming for some. The travel time alone snatches a piece of an online seller’s precious time which may have been used for attending to other business needs like processing orders, answering email inquiries or making products (especially for those who do manual labor).
The growing demand for pick-up service was answered by local couriers such as:
I have been using Xend Express since I started my online business last year. What I like most is that they have a reliable online system where I can schedule for multiple pick-up bookings, create waybills, store client’s contact details and more. They haven’t disappointed me yet, however, a friend of mine, who is also an online seller, got frustrated with their service when she scheduled for a pick-up and the rider arrived very late in the evening, twice.
Pick-up: FREE within Metro Manila (MM), Cainta, Taytay, Antipolo, San Mateo and Rodriguez, Rizal
Cut-off time of scheduling same day pick-up: 2PM (online booking),
Transit time: next day delivery for Metro Manila and Rizal, 1 to 2 days for provincial deliveries
Basic shipping rate: P50 for a parcel picked-up in MM for delivery within MM, not weighing more than 0.5kg